Match
the right person for your role and pace.
about us
Who are we?
good question
We hire, manage, and train top Latin American talent for growing U.S. and Canadian businesses.
Just Ask AVA is a talent solutions and staffing company.
We connect U.S. and Canadian companies with skilled, reliable Latin American remote professionals across multiple roles and industries, so they can build stronger teams and scale with confidence.
From identifying your needs to providing ongoing support, we handle the people, process. We don't just place talent. We build the support around it.
Train
prepared before they start, through AVA Academy.
Manage
payroll, accountability and performance reviews.
Support
onboarding, client success and cybersecurity guidance.
What happens
after you start?
You're never left to manage it alone.
Week 1
Onboarding and role alignment.
Every week
Clear reporting and accountability rhythms.
Every quarter
Performance evaluations and growth plans.
Always
Payroll, retention and replacement support handled by us.
Support line: Launch structured support in 14 days.
Why founders
choose us
Screened for communication, experience, professionalism and fit.
Prepared through AVA Academy standards and systems.
Payroll, raises, retention and quarterly performance reviews.
Clear rhythms, reporting and follow-through.
Client success, trainers and cybersecurity guidance.
Time zone, strong English and cultural fit with North America.
We handle the hidden work of hiring, so you can focus on using the support, not building it.
The AVA
Fit Promise
If your assistant isn't the right fit, you don't start over alone. We re-match you and manage the full transition at no additional cost.
With managed support, the risk of a bad hire sits with us, not you.
Find the Right Fit
Alexandra L.
Patient Care Coordinator
Industry
Virtual Medical Clinic
Client partnership
1+ Year with Client
Maria Jose P.
Executive Assistant
Industry
Landscaping
Client partnership
1+ Year with Client
Paola J.
Patient Care Coordinator
Industry
Virtual Medical Clinic
Client partnership
2+ Years with Client
Juisella V.
Executive Assistant
Industry
Customer Support
Client partnership
1+ Year with Client
Gianella F.
Patient Care Coordinator
Industry
Virtual Medical Clinic
Client partnership
11 Months with Client
Marcela R.
Executive Assistant
Industry
Marketing & Branding
Client partnership
1+ Year with Client
Rebeca V.
Executive Assistant
Industry
Real Estate
Client partnership
1+ Year with Client
Melanie C.
Executive Assistant
Industry
Virtual Medical Clinic
Client partnership
1+ Year with Client
Mariana C.
Executive Assistant
Industry
Virtual Medical Clinic
Client partnership
1+ Year with Client
Meet the founder story
Built by
someone
who lived
the bottleneck
Eric Lee Usher grew up watching people he loved work themselves into the ground for a version of success that never made them free. Then he became that person too: he had built a life that ran him, not the other way around.
"Just Ask AVA was built from that realization."
Many owners don't have a business that gives them freedom. They have a job that depends on them for every decision, follow-up and loose end.
Meet the team
Eric Lee Usher
Founder & President
“We are not just helping founders hire support. We are helping them build businesses that no longer depend on them for every loose end.”
Valentina Rodriguez
Director of Operations
“Great operations are about empowering people, building strong teams, and turning everyday efforts into meaningful results.”
Linda K. Bell
Chief People Officer (CPO)
“My goal is to empower every AVA and team member to grow, feel supported, and bring their best to our clients.”
Andrea Jaramillo
Full-Cycle Remote Recruiter
“Our job is to make sure support turns into relief, not more management.”
Byanca Buenaño
Sales & Client Relations Lead
“My goal is to build meaningful connections and help businesses find the right people to grow and succeed.”
Nicole Yellici
Marketing Director
“Elevating our brand means telling our story with purpose and inspiring trust in what we can do for other businesses”
Mahmudul Hassan
Senior Engineer
“Most projects fail because nobody defines the real problem properly.”
Dedicated to
long-term results
14 days
From first call to live support
Top 1%
Of vetted LATAM talent accepted
6 industries
With specialized support
2+ years
Longest client partnership
Hear it
from our clients
Ready to grow?
Let's scale your team
The right people can make all the difference. Let's find the talent your business needs to grow.
Let's get started